This morning’s FT offers up this wonderful little story about eBay: Ebay’s rising star plots revamp of ‘flea market’. In it we discover that Mr. Donahoe (the rising star in the title) has been giving some tough love to eBay, and will continue to do so. As he’s quoted in the article: A year ago, [...]
Entries Tagged as 'e – commerce'
Go Go Donahoe
December 18th, 2007 · Comments Off · Auction Markets, Usability
Tags:Donahoe·e - commerce·eBay·fraudulent and inefficient sellers·Search engine
User Experience As Strategic Initiative
July 19th, 2007 · 2 Comments · Auction Markets, Usability
If there is any doubt that improving the user experience of a online market is the right (and profitable) strategic move, then listening to eBay’s Meg Whitman during yesterday’s Q2 2007 Earrnings Call should dispell those doubts. I don’t usually have quotes this long, but these are worth it: Meg WhitmanDuring the last three years, [...]
Tags:Aaron Kessler·algorithmic search engine·e - commerce·eBay·Feedback·fun site·Meg Whitman·online commerce experience·online market·Piper Jaffray·Search engine·Shopping.com·United States·www.playground.ebay.com
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