From ReadWriteWeb we hear that buyers and sellers are still unhappy with eBay. The reasons?
The boycotters still have many unresolved issues regarding the changes that have been taking place on the site, the most radical being a change to the feedback system which prevents buyers from being able to leave negative or neutral feedback.
If [...]
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Tags:eBay
According to the WSJ, the changes at eBay have had a significant, positive impact on the ratings of some sellers, but otherwise not made them very happy.
Essentially eBay is encouraging sellers to do a better job of shipping (both in price and delivery times). This leads to higher ratings (more satisfied customers), which in [...]
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Tags:eBay
From TechCrunch we learn that some people aren’t very savvy at pumping their own products. Wow. Who would have guessed that people abuse review and rating systems?!?!
From 26econ we learn that eBay has banned the sale and auction of digital goods because it skews the feedback system. Fascinating stuff.
~alex
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Tags:eBay
In the “whatever can be transparent will be transparent (but not necessarily usable)” category we have this site from the UK: LIVE Alt Auction Search (ht to AltSearchEngines).
Select the auction sites you’re interested in searching (alas, no eBay!), enter your keywords …
… and off you go.
Hunh?
Not quite what I expected, but … um, interesting.
Anyway, [...]
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Tags:eBay·London·United Kingdom
eBay’s CEO handover is in the news. From today’s FT story about it, this interesting quote:
Over the next few weeks, he said, Ebay would announce a series of changes to its fee structure and to the way its search engine sifts through its millions of listings and chooses which to present most prominently. He [...]
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Tags:eBay·internet search·Search engine
A friend sends this link from Wired: Pre-Sell Your Gadget Before You Get Tired of It. This brief article discusses a new company called TechForward.
TechForward is a fascinating little company that sells you the right to sell them a gadget you’ve just purchased, at an agreed price at a specific time in the [...]
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Tags:eBay·TechForward·USD
TechCrunch reports that The WSJ reports (yes, I did just write that sentence) that Meg Whitman, current CEO of eBay, is planning on stepping down after some recent under performance of their stock.
The person reported to take over is John Donahoe, who — as those of you who are avid UM readers (a bright and [...]
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Tags:Davos·eBay·John Donahoe·Meg Whitman
This morning’s FT offers up this wonderful little story about eBay: Ebay’s rising star plots revamp of ‘flea market’. In it we discover that Mr. Donahoe (the rising star in the title) has been giving some tough love to eBay, and will continue to do so.
As he’s quoted in the article:
A year [...]
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Tags:Donahoe·e - commerce·eBay·fraudulent and inefficient sellers·Search engine
Those of you who follow this blog with any regularity – a fine and exclusive bunch, if I do say so myself – have heard me discuss eBay and usability before. In particular, it’s not often that you see such a high profile company struggle so visibly with the issue of usability, and then [...]
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Tags:Actors Studio·Adobe·Alan Lewis·crucial tool·eBay·Effective UI·Intel·Meg Whitman·search feature·search result page·spent time developing example applications·United States·web services·XML