Today’s NY Times has this piece in the Business section: Put Buyers First? What a Concept. In many ways it is a typical focusing-on-the-customer -experience-makes-for-better-business story. It seems almost passe in the UX world to cite these things – there are many examples, from Apple to Zappos – but it is a good story. First, [...]
Entries Tagged as 'Joe Nocera'
Margins From Amazon, With Love (aka. What Is “Margin”?)
January 5th, 2008 · Comments Off · Market Definitions, Other Markets, Usability
Tags:Bill Miller·Jeff Bezos·Joe Nocera·Love·USD·Wal-Mart·Wall Street
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