If there is any doubt that improving the user experience of a online market is the right (and profitable) strategic move, then listening to eBay’s Meg Whitman during yesterday’s Q2 2007 Earrnings Call should dispell those doubts. I don’t usually have quotes this long, but these are worth it: Meg WhitmanDuring the last three years, [...]
Entries Tagged as 'online market'
User Experience As Strategic Initiative
July 19th, 2007 · 2 Comments · Auction Markets, Usability
Tags:Aaron Kessler·algorithmic search engine·e - commerce·eBay·Feedback·fun site·Meg Whitman·online commerce experience·online market·Piper Jaffray·Search engine·Shopping.com·United States·www.playground.ebay.com
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