UsableMarkets

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What Does Wall Street Think of Google and Their User Experience

February 28th, 2008 · No Comments · Information Markets, Usability

No doubt you’ve heard the news. Google’s stock is falling because people are not clicking on their vaunted text ads. Wall Street seems a bit confused about why people are clicking less on Google’s ads. This quote from the FT captures the confusion:

Mark Mahaney, Citigroup analyst, said the decline could be caused [...]

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Interview with Alan Lewis

November 18th, 2007 · 3 Comments · Auction Markets, Interviews

Those of you who follow this blog with any regularity – a fine and exclusive bunch, if I do say so myself – have heard me discuss eBay and usability before. In particular, it’s not often that you see such a high profile company struggle so visibly with the issue of usability, and then [...]

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