Today’s NY Times has this piece in the Business section: Put Buyers First? What a Concept. In many ways it is a typical focusing-on-the-customer -experience-makes-for-better-business story. It seems almost passe in the UX world to cite these things – there are many examples, from Apple to Zappos – but it is a good [...]
Entries Tagged as 'Wal-Mart'
Margins From Amazon, With Love (aka. What Is “Margin”?)
January 5th, 2008 · No Comments · Market Definitions, Other Markets, Usability
Tags:Bill Miller·Jeff Bezos·Joe Nocera·Love·USD·Wal-Mart·Wall Street
Walk-In Clinics … Better than the ER
December 14th, 2007 · 1 Comment · Healthcare Markets, Usability
The FT reports that there is an “explosion” in the number of walk-in clinics in the US, with patient demand being the primary driver for the increase.
For those of you who don’t know, a walk-in clinic is a place to get basic health care for about $50 or so. They are generally staffed by [...]
Tags:health care services·retail pharmacies·United States·USD·Wal-Mart
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